MASHA BALENZANO
CEO
Travel is a part of our DNA. It’s the feeling that we have when we’re caught in life’s routine. When we have the opportunity to travel, we realize who we are and what is truly important to us. My life has always been centered around this idea, that the people we are surrounded by and the experiences we create, define us. No matter where you travel, the goal is to have unique experiences, find your people, and your place in the world.
After decades of experience in the travel industry, I created Global Travel Concepts with this goal in mind. That no matter where you are in the world, the world is your oyster. That your travels are authentic, welcoming and one-of-a-kind opportunities that change your life. Empowering you to see the world from a new perspective, with a renewed sense of yourself, that makes you want to return, time and time again.
For me, travel has always been about discovery. Experiencing a destination, a cultural practice, a way of life, and ultimately, finding yourself. This is the defining pillar that has helped me build the luxury agency that Global Travel Concepts is today. We have incomparable knowledge and passion for all the small details that make for unforgettable travel experiences.
We provide unparalleled expertise, with a level of style that's unmatched. Our service is truly unique and personal.
Travel with me my friends… Together we'll create memories to last a lifetime.
MARINA PROSKURINA
ACCOUNT MANAGER
Marina joined Global Travel Concepts in July of 2021. She has previously worked in the finance & insurance industry. She has a B.S. in Economics. A few years ago, Marina relocated from Siberia, Russia to USA with her family, in order to pursue her professional goals and explore new cultures, lifestyles and meet new people.
Marina likes to travel and organize trips for her family. Specifically, she enjoys researching and finding local experiences (food, wines, artisan shops, nature excursions) that make every trip she plans, truly unique.
I am very excited to be a part of the travel team, a team that helps our clients explore their passions for travel and adventure. Traveling is a breath of fresh air. It is a surge of strength, that cultivates our inner enrichment and development.
Let your thoughts dissolve into the mountains, or admire the sunsets on the coast. What is your dream trip? Let me know and we will make it happen!
DAVID HAAS
LUXURY TRAVEL ADVISOR
With over a decade of experience in the luxury travel and entertainment industries, David Haas specializes in designing global journeys for VIP and high-net-worth individuals seeking more than just travel – they seek access, meaning, and unforgettable moments. His career has spanned continents and cultures, enriched by years spent living and working abroad, which have deepened his sensitivity to nuance and honed his instinct for anticipating the needs of discerning clients.
David’s background includes managing international tours for Grammy-winning artists and orchestrating bespoke itineraries across the globe. His approach combines meticulous planning with creative insight, ensuring every detail is flawlessly executed and each trip is crafted with intention and care.
Now based in Manhattan, David brings a multicultural perspective and language fluency in Mandarin Chinese and Spanish, allowing him to build meaningful connections with a diverse international clientele. From sourcing off-market experiences and unlocking private venues to securing privileged access to high-profile events, David is committed to delivering travel that is as exclusive as it is enriching – each journey a true reflection of his clients’ aspirations and lifestyle.
DARBY CITRANO
LUXURY TRAVEL ADVISOR
Darby joins Global Travel Concepts with a diverse and impressive background that spans broadcast journalism, luxury residential architecture, and high-touch client services. Prior to joining our team, Darby contributed her expertise to a national news network, a global luxury lifestyle concierge company, and managed membership services for a notable nonprofit organization. Her exceptional dedication, compassion, and meticulous attention to detail are the hallmarks of her professional approach.
With significant experience in the logistics department of an international talent agency, Darby has honed her skills in providing white-glove services, making her transition into the luxury travel industry seamless. Her passion for travel is driven by a love for art, architecture, and aesthetics, always seeking her next destination with enthusiasm.
In her personal time, Darby indulges in luxury fashion and the culinary arts, enjoying everything from the latest dining spots and wine bars to hosting gatherings for friends and family. Currently residing in Atlanta, she has lived in major cities along the East Coast, including New York and Miami. Darby and her husband share their home with their beloved English Golden Retriever, Reese.
Darby is eager to leverage her extensive experience and passion for travel to help you create unforgettable adventures and lasting memories with your loved ones.
BROOKE NEW
LUXURY TRAVEL ADVISOR
Brooke is a seasoned marketing and brand strategist with over a decade of experience in the entertainment and restaurant industries. Her professional journey has been defined by her passion for creating exceptional experiences—whether through world-class dining or unforgettable travel. Brooke’s deep understanding of customer service and operations, honed during her time as Head of Marketing for BRG Hospitality, a James Beard Award-winning restaurant group, translates seamlessly into the luxury travel industry.
During her eight years with BRG Hospitality, Brooke elevated some of the most celebrated restaurants in New Orleans and Houston through innovative marketing and exceptional guest experiences. Her work in the restaurant industry taught her the importance of attention to detail, cultural immersion, and delivering above-and-beyond service—all skills she now applies to the travel sector.
Brooke’s love of travel enriches her work in the luxury travel space. Based in Memphis, TN, Brooke balances her professional passions with family life. Whether crafting unforgettable travel experiences for clients or spending time at home with her husband, son, and two cats, she is committed to helping others create lasting memories.
HELENE SAPIRA
LUXURY TRAVEL ADVISOR
Based in Los Angeles, Helene Sapira brings a distinguished background in television, media, and high-profile events to Global Travel Concepts. With an MS in Psychology, she has expertly managed high-stakes projects and VIP stakeholders across renowned productions such as Survivor and Big Brother. During her three years living in Fiji while working on Survivor, she deepened her passion for travel and cultural immersion – an enthusiasm that continues to shape her approach today.
Helene’s extensive experience in the entertainment industry has honed her skills in strategic operations, high-level coordination, and seamless cross-department collaboration. In recent years, she has also produced luxury events, further showcasing her ability to execute complex logistics with precision and sophistication. She also speaks Macedonian and Romanian, bringing an international perspective to her work.
Her ability to navigate high-pressure environments while upholding impeccable standards makes her uniquely suited to serve luxury travel clientele. With a meticulous eye for detail and a commitment to exclusivity, Helene ensures that every itinerary she curates delivers an unparalleled experience.
PAUL BALANOFF
LUXURY TRAVEL ADVISOR
With a distinguished background in corporate event production, VIP logistics, and the entertainment industry, Paul Balanoff brings a strategic and detail-oriented approach to luxury travel. His expertise in orchestrating high-profile events, managing complex travel logistics, and catering to elite clientele makes him an invaluable asset for corporate groups, executives, and discerning travelers. From coordinating seamless multi-city itineraries to curating exclusive experiences, Paul blends precision with creativity to deliver travel solutions that exceed expectations.
Paul’s career spans leadership roles in premier event production firms, where he specialized in large-scale corporate functions, music and entertainment events, and executive hospitality. His legal background further enhances his ability to navigate intricate contracts and negotiations, ensuring the highest level of professionalism and discretion for his clients. Now, as a luxury travel advisor, he leverages his extensive network and deep industry insight to craft bespoke travel experiences tailored to the needs of executives, teams, and VIP guests. Whether securing premier accommodations, optimizing business travel logistics, or designing once-in-a-lifetime incentive trips – Paul ensures every journey is seamless, sophisticated, and unforgettable.
JESS FRANKS
LUXURY TRAVEL ADVISOR
Jess Franks brings over a decade of global experience to the world of bespoke luxury travel, having spent years as a tour manager for Grammy Award-winning artists. Her career has taken her across continents, orchestrating high-level events and managing complex logistics with precision and poise. Now based in Los Angeles, Jess channels that same expertise into crafting seamless, meaningful journeys for discerning travelers.
Deeply passionate about travel, Jess is drawn to destinations that offer cultural depth, culinary discovery, and a strong connection to nature—Japan, in particular, holds a special place in her heart. Whether hiking remote trails, uncovering hidden local favorites, or exploring traditions that define a place, she believes the most memorable trips are those that immerse travelers in authenticity while balancing adventure with rejuvenation.
With a sharp eye for detail and a deep understanding of high-profile clientele, Jess excels at creating experiences that feel both effortless and extraordinary. From secluded wellness retreats to immersive cultural escapes, she curates each journey with care, ensuring that every moment reflects her clients' unique tastes and aspirations.
JOHN EVATZ
LUXURY TRAVEL ADVISOR
With decades of global exploration behind him, John Evatz has journeyed across six continents, mastering the craft of curating transformative, once-in-a-lifetime experiences. From summiting Mt. Kilimanjaro to sailing the Greek Isles, his travels have shaped a career rooted in passion, precision, and storytelling.
John’s professional background bridges luxury travel and elite client management, with a résumé that includes collaborations with iconic names such as Warner Bros., Universal Pictures, LVMH, Chanel, and global music legends like Madonna, Elton John, and Cher. His time with Cartier and Harry Winston further refined his eye for detail and deepened his commitment to excellence.
John believes that truly exceptional travel lies in the nuance—the quiet luxuries, the seamless execution, and the ability to turn a journey into a lasting memory. His expertise spans France, Italy, the UK, Greece, Africa, and Asia, though his reach is truly global.
As part of the team at Global Travel Concepts, John designs bespoke itineraries tailored to the individual. Whether it's a private island escape, a cultural immersion in Kyoto, or a culinary adventure through Tuscany, he is dedicated to crafting experiences that exceed expectations and redefine what travel can be.
JOEL TANKEL
LUXURY TRAVEL ADVISOR
Originally from London, Joel Tankel was raised in a family with a deep passion for travel. From childhood, he explored destinations across Europe, Israel, and South Africa—experiences that sparked his lifelong curiosity and appreciation for the world’s diversity. Over the years, he’s developed a love for places that offer immersive, dynamic experiences—from the architectural marvels of Barcelona to the pristine natural wonder of the Galápagos Islands.
Joel moved to New York more than two decades ago after accepting an opportunity in the travel industry, and the city quickly became home. Today, he brings his global perspective, sharp attention to detail, and strategic problem-solving skills to his role at Global Travel Concepts, where he helps VIP clients design trips that are as seamless as they are unforgettable.
Whether orchestrating complex itineraries or navigating last-minute requests, Joel is committed to delivering personalized service with care and precision. Outside of work, he enjoys discovering new destinations with his wife and young son—continuing the family tradition of exploration and wonder.
KELSI COBLE
LUXURY TRAVEL ADVISOR
With over 15 years in the helping profession, Kelsi Coble brings a heart for service and an expert’s touch to every journey she designs. A lifelong traveler and passionate connector, Kelsi specializes in crafting unforgettable luxury experiences for individuals, families, and groups. Kelsi’s strength lies in truly understanding people—what inspires them, what relaxes them, and what creates lasting memories. Drawing on her global adventures with family, friends, and colleagues, she brings both insider knowledge and genuine care to every itinerary. For Kelsi, luxury travel is about more than beautiful destinations; it’s about thoughtful planning, effortless comfort, and experiences that enrich the soul.
For Kelsi, every journey is an opportunity to deepen relationships, explore new cultures, and create lasting memories. Her own travels—often shared with her husband and two young sons—give her a deeply personal understanding of what makes a trip meaningful. But for Kelsi, life isn’t just about luxury travel; it’s about curating extraordinary experiences that are unique, coveted, and often unimaginable. Whether near or far, she believes in turning every moment into something truly unforgettable. Kelsi’s mission is to build meaningful relationships with her clients, allowing her to craft deeply personalized journeys that connect them to the world—and to extraordinary experiences beyond what they ever imagined.
REBEKAH DICKSON
LUXURY TRAVEL ADVISOR
Rebekah Dickson is passionate about creating meaningful, seamless travel experiences with a personal touch. With a special focus on entertainment industry clients and VIP travelers, she understands the importance of discretion, flexibility, and thoughtful details that make each journey feel effortless.
Her love for luxury travel was sparked by her own experiences abroad – exploring the quiet elegance of Lake Garda, the vibrant culture of Tokyo, and the timeless beauty of the Amalfi Coast. These destinations, along with favorites like Vietnam and Naxos, inspired her to help others discover the joy of traveling well.
Backed by the trusted network of Global Travel Concepts and Virtuoso, Rebekah works closely with each client to tailor itineraries that reflect their individual style; whether it’s a peaceful retreat, a curated cultural immersion, or travel aligned with a demanding production schedule. Her calm, attentive approach ensures that no detail is overlooked, and her growing list of trusted partners worldwide helps her deliver exceptional service and insider value.
ELENA RODRIGUEZ
LUXURY TRAVEL ADVISOR
Elena’s approach to luxury travel is rooted in a global perspective, an eye for design, and a deep understanding of what defines an elevated experience. With over a decade in high-end accessory design and years of collaboration with artisans around the world, she brings refined aesthetic and cultural knowledge to every itinerary. This creative foundation allows Elena to translate her clients’ tastes, values, and aspirations into journeys that are uniquely tailored and refined.
Having lived in New York City, San Francisco, Miami, and Boca Raton, Elena now calls Montclair, New Jersey home. Her travels have taken her to over 25 countries, including vibrant cultural hubs such as Milan, Singapore, and Hong Kong. These experiences continue to shape her thoughtful, design-driven approach to travel planning.
Elena offers a range of travel options, including eco-conscious choices for clients interested in sustainability. Whether it’s selecting sustainable hotels, supporting cultural preservation, or recommending carbon offset programs, she provides thoughtful options that align with her clients’ values while maintaining the highest standards of luxury.
For Elena, crafting an itinerary is where storytelling meets logistics. She works closely with each client to design personalized, enriching journeys that reflect their interests and values. Every detail is handled with care and precision to ensure seamless, inspiring experiences through attentive concierge care.
JUDITH COLLINS
LUXURY TRAVEL ADVISOR
Rooted in Hungary, Shaped by the World. From childhood memories exploring Germany’s Harz Mountains and Austria’s Schönbrunn Castle, my love for architecture and travel blossomed early. Life’s rhythm took me across northern Europe—from singing at an international choir competition in Finland and sailing aboard the Silja Line to Sweden, to savoring Nordic culinary treasures and performing for the mayor of Dublin. Over 25 years ago, I planted new roots in Connecticut, where my journey continues.
With a deep affection for languages, an insatiable curiosity for culture, and a passion for the flavors that define a place, I seek out experiences that resonate. Whether marveling at the acoustics of Reims Cathedral, flying in a private plane, or biking around a lake in three days, I savor the details that make each adventure unique. They are not just part of my story—they are what define it.
NICOLE HOOKER
LUXURY TRAVEL ADVISOR
With a background in luxury fashion and a natural gift for curation, Nicole Hooker brings a refined, detail-oriented approach to designing unforgettable journeys. Her experience working with high-end brands taught her the value of precision, aesthetics, and elevated service — skills she now channels into every travel experience she creates.
Nicole’s passion for travel was shaped during her time living abroad, where she spent four months exploring Europe and the UK — meticulously planning weekend getaways for herself and a group of friends. From the historic streets of London to the coastal charm of Positano, her hands-on experience ignited a love for discovering the beauty in every destination and sharing it with others.
Whether it’s a chic Parisian escape, a restorative retreat along the Amalfi Coast, or a tailor-made itinerary for a special occasion, Nicole approaches each trip with thoughtfulness, creativity, and care. She believes luxury travel should feel effortless yet deeply personal — filled with meaningful moments, seamless logistics, and memories that linger long after the journey ends.
Now based in New York and Palm Beach, Nicole brings a fresh perspective, a discerning eye, and a deep commitment to client service. With the support of Global Travel Concepts and Virtuoso’s world-class network, she helps her clients experience the world in style — one unforgettable trip at a time.
HEATHER KHUU
LUXURY TRAVEL ADVISOR
From the sun-drenched coasts of Los Angeles to the timeless charm of Greenwich, Connecticut, Heather Khuu’s life has been shaped by a spirit of exploration, ambition, and the pursuit of meaningful experiences. As a devoted single mother to two adventurous teenagers, she deeply understands the value of journeys that bring families closer and create lasting memories.
With a professional background spanning finance, real estate, and entrepreneurship, Heather brings a rare blend of strategic acumen and creative vision to her work in travel. Her experience running two boutique beauty businesses sharpened her eye for detail, style, and elevated service—qualities that now define every bespoke itinerary she curates.
Heather’s passion for discovery has taken her across continents, from sipping espresso in quiet Italian piazzas to sailing the turquoise waters of the Caribbean and immersing herself in the vibrant markets of Asia. With a refined sense of luxury, a meticulous approach to planning, and a deep appreciation for cultural nuance, she crafts tailor-made travel experiences that are both elegant and deeply personal.
To Heather, travel isn’t just about seeing the world—it’s about experiencing it with intention, authenticity, and a touch of the extraordinary.
MAIKEN ERIKSSON
LUXURY TRAVEL ADVISOR
With a keen eye for detail and a passion for exceptional service, Maiken specializes in designing personalized travel experiences that harmonize elegance, comfort, and cultural immersion. From private yacht charters and five-star accommodations to immersive local encounters, each itinerary is meticulously crafted to align with the distinctive style and aspirations of each client. Her objective is to elevate travel into an art form, delivering seamless and unforgettable escapes that surpass expectations.
Maiken’s unique journey, characterized by early adoption and extensive international travel, has molded her experiences and aspirations. Motivated by an aspiration for elevated style, creative design, and an insatiable curiosity for exploring diverse cultures, Maiken possesses a rich background in luxury goods and hospitality. Her approach is guided by a profound commitment to excellence and a dedication to providing extraordinary experiences.
In her leisure time, Maiken engages in tennis and golf, indulges in delectable cuisine, savors fine wines, explores the realm of culture and arts, and embarks on adventures with her husband and two adorable cavapoos while residing in San Diego.
SHANA ALBERS
LUXURY TRAVEL ADVISOR
For Shana Albers, travel isn’t just about the destination, it’s about the story you take home with you. A lifelong explorer with a deep love for culture, cuisine, and unforgettable moments, Shana has turned her passion for discovery into a career designing tailor-made journeys for clients around the globe.
With years of experience in hospitality and event curation, she understands that every detail matters; from the first conversation to the final farewell. Her approach is centered on listening to each client’s unique vision, then bringing it to life through seamless planning, insider knowledge, and elevated touches that turn trips into cherished memories.
Whether it’s a romantic escape, a multi-generational family adventure, or a once-in-a-lifetime celebration, Shana brings a meticulous eye for detail and a genuine dedication to creating stress-free, extraordinary experiences. Her greatest joy is helping clients discover the world in ways that inspire, delight, and exceed expectations at every turn.