Jess Franks brings over a decade of global experience to the world of bespoke luxury travel, having spent years as a tour manager for Grammy Award-winning artists.

Her career has taken her across continents, orchestrating high-level events and managing complex logistics with precision and poise. Now based in Los Angeles, Jess channels that same expertise into crafting seamless, meaningful journeys for discerning travelers.

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Deeply passionate about travel, Jess is drawn to destinations that offer cultural depth, culinary discovery, and a strong connection to nature—Japan, in particular, holds a special place in her heart. Whether hiking remote trails, uncovering hidden local favorites, or exploring traditions that define a place, she believes the most memorable trips are those that immerse travelers in authenticity while balancing adventure with rejuvenation.

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With a sharp eye for detail and a deep understanding of high-profile clientele, Jess excels at creating experiences that feel both effortless and extraordinary. From secluded wellness retreats to immersive cultural escapes, she curates each journey with care, ensuring that every moment reflects her clients' unique tastes and aspirations.

Always in my carry-on luggage:

My laptop because I’m almost always working on the go, and a good book so I can step off screens and actually relax whenever I get a quiet moment.

Most underrated destinations:

Kamakura. Just an hour from Tokyo, it has beautiful temples, coastal hikes, and a relaxed small-town vibe that’s easy to miss but perfect for a peaceful day trip.

On my bucket list:

Maldives for an overwater villa experience and pure tropical bliss. Hokkaido, Japan for its stunning national parks and nature adventures.

my most memorable travel experience:

While exploring some off-the-beaten-path spots in Japan, I stayed in a hot springs town called Shizuoka. One night, I wandered into a tiny bar and instantly hit it off with the owner! He closed the bar, took us to a local restaurant, treated us to dinner, and even drove us back to our ryokan. The next morning, he reopened the bar just to make me the best pour-over coffee I’ve ever had before we headed back to Tokyo.